Last Updated: [Apr. 20th, 2025]
1. Introduction
Vterkey ("we," "us") operates Vterkey.com. This policy explains how we collect, use, and protect your personal data when you:
- Visit our website
- Purchase products
- Contact customer support
By using our services, you agree to these terms.
2. Data We Collect
Directly Provided
- Contact Details: Name, email, phone, shipping/billing address
- Order Info: Payment confirmation, transaction history
- Account Credentials: Username, hashed password
- Communications: Support tickets, product reviews
Automatically Collected
- Usage Data: IP address, device type, browsing behavior (via cookies)
- Cookies: Essential (e.g., cart sessions) and analytics (e.g., Google Analytics)
From Third Parties
- Payment Processors: Stripe/PayPal transaction status
- Hosting Providers: WordPress security logs
3. How We Use Your Data
| Purpose | Legal Basis |
|---|
| Order fulfillment | Contractual necessity |
| Fraud prevention | Legal obligation |
| Marketing emails (opt-in) | Consent |
| Product improvement | Legitimate interest |
(Example: "We analyze purchase trends to optimize inventory.")
4. Data Sharing
We only share data with:
Service Providers: Shipping carriers (FedEx, DHL), payment gateways
Legal Compliance: Government requests (if legally required)
Never Sold: No sales to data brokers
5. Your Rights
Depending on your location, you may:
- Access/Delete your data
- Correct inaccuracies
- Opt out of marketing
- Port data (EU/UK)
How to Act: Email support@Vterkey.com with "Privacy Request" or use account dashboard tools.
6. Security & Retention
- Encryption: TLS 1.2+ for all transmissions
- Storage: 3 years post-last activity (or as legally required)
- PCI DSS: Payment data handled via tokenization
7. International Transfers
Data may be processed outside your country under:
- EU Standard Contractual Clauses
- UK International Data Transfer Agreement
8. Contact & Complaints
Questions? Email support@Vterkey.com
